Beware of Unauthorized Xeltek Programmers

DISCLAIMER

  • Price too good to be true? Be aware of the fake goods coming from China. Fake goods sellers cannot provide technical supports including new device update,  IC programming support, bug fix, socket adapter support, etc. Make your investment last long with competent support from Xeltek.
  • Fake goods SELLERS are cheating customers with imitation Xeltek products
  • Unlawful Copies of Programmers or Device Algorithms that are not up to support standard (incurs additional support fees)
  • Real goods, but being sold illegally? In addition to fake goods, AVOID buying Xeltek programmers from illegal/unauthorized seller
  • Programmers purchased from an unauthorized source are considered out of warranty by Xeltek and all of its authorized distributors
  • Xeltek holds no responsibility for those illegally sold programmers
  • Support will not be provided because unauthorized parts have not gone through quality controlled testing and not suitable for programming chips, thus yielding high fail rates
  • We do not provide support services to unauthorized serial part numbers and all support request go through the serial part verification
  • The sale of counterfeit products, including any products that have been illegally replicated, reproduced, or manufactured, is strictly prohibited

 

CHINA & UNAUTHORIZED Distributors have NO PROVISION OF:

  • 2-YEAR Warranty
  • After-sales tech support

 

ADVANTAGES OF BUYING FROM XELTEK & AUTHORIZED DISTRIBUTORS:

  • Free technical support available around the clock
  • Qualify for a 2-year warranty
  • Immediate chip support request available
  • Faster trade-in process for old programmers (great value with trade-in)
  • Rest assured that all hardware and software have passed stringent quality tests to ensure chip programming safety and quality

 

ACTIONS:

  • Notify Xeltek IMMEDIATELY if you are concern about your product authenticity 
  • Xeltek will investigate the unit thoroughly and take appropriate actions with the unauthorized seller

 

If you are already a victim of this piracy actions, and if you fell into this situation unintentionally, please contact us at techsupport@xeltek.com and we’ll do our best to help you!