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Universal Brand Trade-in Program

All 24 brand name programmers are allowed for trade-in toward purchase of our current programmers.
The trade in value will be:
  1. $0 - $200 value   $30
  2. $200 - $500 value   $50
  3. $500 - above value   $100
  4. Item to be traded-in doesn't have to function, but all major components should be included for proper credit.
Please call us at 408-588-9940 or email to sales@xeltek.com, and we will do our best to assist you!


Standard Trade-in Service

Older Xeltek programmers may be traded in toward one of the current products.
The trade in value is computed as follows:
  1. Product purchased within 90 Days - 75% Credit of net amount
  2. Product purchased within 6 months - 60% Credit of net amount
  3. Product purchased within 1 Year - 50% Credit of net amount
  4. Product purchased within 2 Years - 35% Credit of net amount
  5. Product purchased within beyond 2 Years - 20%Credit of net amount
  6. Item to be traded-in doesn't have to function, but all major components should be included for proper credit.
  7. Warranty on Adapters are for 30 days only from the date of purchased.

Repair Service
There is no repair service fee for programmers still within their one year warranty from date of purchased. For out of warranty programmers, please see the list below for repair service charge.
  1. $495 for Superpro 9000U
  2. $395 for Superpro 8000
  3. $249 for Superpro 3000U
  4. $175 for Superpro 580U
  5. $155 for Superpro 280U
  6. $175 for Superpro 680
  7. $155 for Superpro III, Superpro V, Superpro 580
  8. $125 for Superpro, Superpro II, Superpro IIP, Superpro F, Superpro 280
  9. $75 for Superpro L, Superpro Z
  10. $65 for Rommaster II
  11. $95 for Unipro & Superpro LX
Note: All trade-in service and repair service require customers to get RMA number before shipping the products.
Please write RMA number on a box or include a document with RMA number in package to process your request more efficiently and in timely manner.


Warranty on repair is 90 days.

Please send your RMA unit to:

Xeltek, Inc.
1296 Kifer Rd.
Suite #605
Sunnyvale, CA 94086
United States

If you have additional questions, please go to our Customer Support page.

 
 
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