Trade-In Policy

Xeltek has started the trade-in policy by keeping in mind to facilitate our customers with latest the programmers while maintaining the most comprehensive and generous policy in the industry. This service offers you the opportunity to recover value on your existing programmer with minimal effort. Xeltek wants to make sure you stay on the edge of innovative design, with high-performance technology and the best customer support experience.

The Standard Trade-in Service applies on all branded Xeltek Programmers, while Non-Xeltek programmers may use the Universal Brand Trade-in Program.

When trading-in the Programmers, the following conditions will apply:

Customers can take advantage of our Standard Trade-in Service when upgrading to a new Xeltek Programmer with the following terms and conditions:

• Trade-in programmer must be of Xeltek brand.

• Upgrade programmer must be of higher model and value compared to trade-in programmer.

• Trade-in is one-to-one (one programmer for another).

• Even if the programmer to be traded-in is not functioning properly, make sure all major components of programmer are included to avail credit.

• For your protection, we suggest all shipments to be sent through a traceable carrier.

The following trade-in values also apply:

• Product purchased within 90 Days - 85% Credit of net amount

• Product purchased within 6 months - 70% Credit of net amount

• Product purchased within 1 Year - 60% Credit of net amount

• Product purchased within 2 Years - 40% Credit of net amount

• Product purchased within beyond 2 Years - 30% Credit of net amount

Customers can trade-in their brand name non-Xeltek programmer when upgrading to a new Xeltek Universal Device Programmer. Guidelines for Universal Brand Trade-in Programmer are:

• Trade-in will be made on only one-to-one (one programmer for another).

• A valid purchase receipt has to be included with the traded programmer

• If the Programmer to be traded-in is not functioning properly, then make sure all major components of programmer are included to avail credit.

• If the purchase receipt is missing, an online posting at one of the major online shopping portals may be presented as current value.

The following trade-in values also apply:

* Xeltek reserves the right to reject unrealistic values for the traded programmers.

* Xeltek reserve the right to alter this policy at any time.