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HELP STOP PIRACY

Xeltek has been a part of the device programmer industry circa 1991 and since that time Xeltek has been leading the industry with a diverse product range as well as offering unique services. Xeltek was the first company in the device programmer industry to introduce the stand-alone programmer early 2000 which was a huge milestone for the programming industry. On top of this huge achievement, Xeltek also provides the largest device support for all types of programmers of different budget allowances and other requirements. As a result of these achievements, Xeltek has been targeted by device programmer pirates all over the globe. This is a huge problem not only for our company but for those potential customers who are buying an imitation Xeltek product. For the last couple years pirates have been cheating customers by imitating the brand name Xeltek, unlawfully copying programmers or device algorithms.

The Xeltek Team has decided to prevent these illegal/unauthorized resellers by posting their names on our website and taking harsh actions against them. Please join our cause by checking with us before purchasing a SuperPro branded device programmers. Please find the list we were able to gather by clicking the link below:

LIST OF ILLEGAL AND UNAUTHORIZED RESELLERS

 

Xeltek appreciates your consideration for choosing SuperPro as the best solution for your device programming needs. However, you should avoid buying Xeltek programmers from those illegal/unauthorized seller because of the following reasons:

1) No warranty
2) No after-sales support

Any programmers purchased from Xeltek Pirates are considered as out of warranty and Xeltek holds no responsibility for those illegally sold programmers. This means that if you have a problem with those illegally sold programmers or if you need support with any device on those programmers, you will find no response/support from Xeltek. Xeltek holds the rights to refuse service for any programmers with serial numbers that are not listed under our database. Please be responsible and cautious before buying Xeltek products by doing the following below.

To determine a programmer as illegal or not, simply submit the form below by sharing the serial number of the programmer:


 

Pre-Purchase Checking Form (PPCF)
 


If the seller refuses to share the serial number, or sells a different programmer than the declared serial number, please inform Xeltek about the action immediately:


 

Contact Us Form
 


If you are already a victim of this piracy actions, and if you fall into this situation unintentionally, please contact with us by filling the form below and we’ll try to help you:

After-Purchase Checking Form (APCF)

If you don’t follow any of the conditions above and check with us, Xeltek will not accept responsibility. Don’t be a victim of piracy!

 


Xeltek is aware of unfair market competition and its affects to your customers caused by illegal sales. And Xeltek is committed to stop these illegal activities as soon as possible.

Xeltek has been running an extensive search to detect every single illegal reseller in the world. Your contribution by educating your own customers with the post-sales effects is crucial for us ;since most of the buyers who are lured with these seemingly low prices are unaware of what they are buying. Please join our cause by submitting possible illegal distributors that you detect by the form below:
 


 

Start an Investigation Form (SIF)
 

Upon your submission, Xeltek team will start an investigation about the claimed company and take any required actions accordingly.

Xeltek appreciates for your responsible actions and contribution to our cause. We always work to deliver what you deserve!